Public Sector Perspectives

GTI 2017 Executive Roundtable Whitepaper

California Executives gathered at a Roundtable Session at the Government Transformation and Innovation Conference on February 28, 2017 to discuss strategies on creating cultural change, empowering innovation and redefining risk. The outcome from the roundtable session is this white paper that discusses the key approaches and plan of actions for transforming government services to meet the needs of California citizens.

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2Q2017 Luminary Series

Presenting: Judicial Council of CA

April 26, 2017

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EVENTS

Upcoming Event

Leveraging Data 2017
June 7, 2017

http://www.pspinfo.us/keynote-speakers/karen-johnson-1

Karen Johnson
Covered California

Information is the key that unlocks our ability to provide Government services with better results to the people of California. For many decades, Governmental Operations have gathered and stored information about individuals, their families, where they live, what they drive and countless other bits of data. Often this information is static, duplicated, stored in silos, maintained in antiquated systems, and in some cases the information is still paper based and manually processed. Each of these situations leads to a gross underutilization of this critical data when it comes to leveraging information to make operational decisions.

Opportunities exist to improve service delivery, collaborate between Government and the citizens it serves, secure sensitive information while still making it available to the programs that need it, detect fraud and abuse, and improve the way that Government makes decisions. To grasp those opportunities, however, the owners of this information must learn how to work with the tremendous resources they have as well as the new tools that are available, leveraging lessons learned from peers and subject matter experts. Helping to realize this vision is the goal of this forum.

Focus Areas

  • Create A Leadership and Program Executive Roadmap to Leverage Information Resources
  • Preparing Government to Respond to the Changing Information Landscape of AI, Bots, IoT, Connected Devices, a Mobile Workforce, and a Younger Citizenry that Expects More.
  • The Creation of Data Governance Models that Promote Policy and Procedures to Improve Information Availability, Reusability, as well as Collaboration across Departments, Agencies, Branches of Government, the Education Community, the Health Care Industry, and the Public.
  • Using Information Optimization to Examine and Improve Workflow Models to Deliver Service at the Speed of Now.
  • Aligning Organizational Strategic Objectives with Information Management Strategies.
  • Developing Success Patterns and Models for Better Business Driven Decision Making.
  • Promoting Innovative Interface Design to Enhance the Citizen Experience.
  • Developing an Analytics and Information Management Team to Accelerate Business Optimization, Fraud Detection, Service Provisioning, and Resource Allocation.
  • Improving the Relationship Between Programs and IT to Achieve More Effective Results.
  • Utilizing Open Data Efforts to Enhance Partnerships with Public and Private Organizations Leading to Innovation in the Delivery of Government Services.
  • Manage the Tension between the Protection of Sensitive Information and the need for Timely Access.

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Past Event

Government Transformation & Innovation 2017
February 28, 2017

Can we change the perception of government and prove that on our own, can we be efficient and accomplish the missions that are set out before us with our limited resources?

Vision: Provide current and emerging government leaders with tools and information that they will use to transform their services to better meet the needs of California’s citizens. Presenters will use Case Studies to share their knowledge and experience on how to drive government entities in our five focus areas:

  • CITIZEN ENGAGEMENT,
  • PROCESS IMPROVEMENT,
  • DISRUPTIVE LEADERSHIP,
  • TALENT MANAGEMENT AND
  • TRANSFORMATIONAL INNOVATION

This educational event is designed to provide government leaders the inspiration, motivation and knowledge to utilize both transformative and innovative concepts and methods creating a citizen centric environment throughout California.

Learn More

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What People Are Saying...

  • “Great event, thanks for organizing!”

    — CA Department of Health Care Services, Emerging Technologies 2016

  • “I think year to year, the organizers have done a tremendous job to diversify in all aspects. Keep up the great work.”

    — CA Department of Health Care Services, Project Delivery Summit 2016

  • “I really liked the SEPs, I think you can get more out of the short presentations with varying points of view and experience.

    I would like to hear more about 18F and how California can have a similar group.”

    — CA Department of Health Care Services, Government Transformation 2016

  • “Thanks for having these forums. They are definitely worthwhile!”

    — CA Department of Motor Vehicles, Government Transformation 2016

  • “Great summit, best one so far and I've attended all.”

    — CA Department of Motor Vehicles, Project Delivery Summit 2016

  • “Great event.”

    — CA Department of Motor Vehicles, Emerging Technologies 2016

  • “I liked the SEP sessions, not too much, just enough to get you going. Good vendor participation, made good contacts there.”

    — CA Dept of Corrections & Rehabilitation, Emerging Technologies 2016

  • “It was great. Not overcrowded and well organized.”

    — CA Dept of Corrections & Rehabilitation, Emerging Technologies 2016

  • “This may seem like a little thing in comparison to the all of the information provided; however, the idea to add the agenda to the back of our registration name cards was great.”

    — CA Dept of Insurance, Government Transformation 2016

  • “The experience to meet different leaders and hear new ideas was great! Sherilyn Hammond was a great to help to me! She rocks!”

    — CA Dept of Insurance, Government Transformation 2016

  • “I look forward to attending next year :)”

    — CA Dept of Insurance, Government Transformation 2016

  • “I thought it was very positive, and helped us to look at possibilities rather than obstacles. It was inspiring.”

    — CA Dept of Water Resources, Government Transformation 2016

  • “Great job, great information. Our business area people really enjoyed the sessions. The forum acted as a connector/bridge to understanding between IT and the Business for our orgnanization.
    Thanks,
    Gerri”

    — CA Dept of Water Resources, Government Transformation 2016

  • “Great event you ca see the professional event planning that went into this event.

    Great job:-)”

    — CA Dept of Water Resources, Government Transformation 2016

  • “I love to see OTech tables there. I learned of new developments this way.”

    — CA Employment Training Panel (ETP), Government Transformation 2016

  • “I loved many of the ideas presented last week. The idea of departments keeping a board of staff skills so when we need something specialized we could possibly find it within our own organization rather than having to do a contract for a consultant. I would love to hear more about this idea and others like it that support our work in real world, practical ways.”

    — CA Mental Health Planning Council, Government Transformation 2016

  • “Great event, very valuable and I hope it continues!”

    — CA Public Utilities Commission, Government Transformation 2016

  • “You and your team are awesome to work with and I agree the best event so far. And it was not just the sessions and plenaries, it was also many hallway conversations I was participating in and listening to. You are helping build a real community in partnership with vendors, program leaders, and IT professionals. It takes all three to build effective programs and deliver successful projects. Great job!”

    — California Department of Health Care Services, Project Delivery Summit 2016

  • “I had a very enjoyable day and learned a lot! Thanks!”

    — California Department of Public Health, Emerging Technologies 2016

  • “The organization of the event was very well done. The facilities and rooms were set up nicely. The ladies at the booths for check in were especially helpful and well organized. Thank you for a lovely experience!”

    — California Department of Public Health, Emerging Technologies 2016

  • “The forum was very well planned!”

    — California Department of Public Health, Emerging Technologies 2016

  • “Excellent forum.”

    — California Highway Patrol, Emerging Technologies 2016

  • “I really enjoy the events and learn a lot. Please, continue.”

    — CALPERS, Emerging Technologies 2016

  • “Very impressed with the amount of time and professionalism put into this event, especially with it being a free event for government employees. I enjoyed the high standards being kept.”

    — Department of Child Support Services, Government Transformation 2016

  • “Great convention, thank you for the opportunity.”

    — Department of Child Support Services, Emerging Technologies 2016

  • “Keep up the good work these events are needed.”

    — Department of Technology, Emerging Technologies 2016

  • “The Project Delivery Summit has brought to light education and training opportunities highlighting project management disciplines to better enable the successful delivery of State IT Projects. It has filled a need in terms of delivering free training on the pillars surrounding managing projects to the State of CA workforce. With the public and private sector working together to create content, the workforce has benefited in terms of exposure to education and training that otherwise they may not have gotten. This summit is in its second year, and 70% of the attendees were new to the summit. Not only are IT personnel invited to this summit, but the department’s program areas are invited as well in order to better educate them. Through this exposure, the Department of Technology has been successful in launching our Project Academy Series which takes a deeper dive into the content that is discussed in these forums. The better educated and trained workforce, the more successful we will be in delivering projects for the State of CA.”

    — Department of Technology, Project Delivery Summit 2016

  • “Great job.

    Please note my email contact has changed.

    New contact is: okay.onwuli@fiscal.ca.gov”

    — Department of Technology, Government Transformation 2016

  • “The event planners/organizers do a phenomenal job of creating such a meaningful event. Hats off to everyone involved in the planning and organizing. I know it is no small feat!”

    — Employment Development Department, Government Transformation 2016

  • “I thought this was an excellent forum. I attended some great presentations with very engaging discussions. I plan on attending in the future and greatly appreciate the work that went into arranging this forum for our current and future leaders. Thank you.”

    — Employment Development Department, Government Transformation 2016

  • “Overall I loved it, this is my second time attending and it was fun, engaging, and I learned a lot.”

    — Employment Development Department, Cyber Security Symposium 2016

  • “Continue to keep having these symposiums and keep educating state government agencies and the private sector on the importance of security in all aspects of business, personal and at a home.”

    — FI$Cal, Cyber Security Symposium 2016

  • “I really enjoyed the conference and will attend next year.”

    — Franchise Tax Board, Emerging Technologies 2016

  • “I know the depth of planning it takes to execute an event of this magnitude and to "punt" in real time when key note speakers are unable to appear due to extenuating circumstances. Applause on that front! I can see the depth of mission apparent being served in the execution of this event. BRAVO!”

    — gmail.com, Government Transformation 2016

  • “Really liked the SEP format. Lot of information in a short period of time. Innovative and engaging. Nice to have the tables to ask questions at the end of the presentations! Great new idea!”

    — Governor's Office of Emergency Services, Government Transformation 2016

  • “PSP did a great job organizing the Symposium-- Well done!”

    — San Mateo County Health System, Cyber Security Symposium 2016

  • “These conferences always have excellent key note speakers, presenters and educational sessions. I always come away with something I can apply to my work when I return to the office.”

    — UC Davis, Government Transformation 2016

  • “It is really very well done. I think it is one of the best project management oriented training events in the region.”

    — UC Davis Health System, Project Delivery Summit 2016

  • “Excellent. Will be back. Time well spent.”

    — Welfare Client Data Systems, Project Delivery Summit 2016


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