Governments are adding mobility to their mix of constituent communication channels, and mobile devices are making their way from coat pockets, handbags, briefcases and backpacks into local and state agencies, mayors, and governors offices, city halls and county buildings across the country.
When it comes to the business of government, the priority is the community at large municipal, county, city or across the state enterprise. Government leaders understand the necessity of accommodating citizen and employee preferences, and they know mobility can reap considerable gains in productivity and efficiency, produce better program outcomes, and improve citizen engagement and service delivery.
“I thought it was very positive, and helped us to look at possibilities rather than obstacles. It was inspiring.”
— CA Dept of Water Resources, Government Transformation 2016