Company: City of Palo Alto
Title: Chief Information Security Officer
Raj Patel is the Chief Information Security Officer (CISO) for the City of Palo Alto.
As CISO since early 2012, Raj has established an Information Security Steering Committee comprised of executive management, and developed an information security strategy and roadmap for future activities. In support of the strategy to ensure the confidentiality, integrity and availability of the information systems that support the operations and assets of the City, he has implemented an ISO 27001-based (Information Security Management Systems) security framework and created a new Information Security and Privacy Policies.
Beginning his career in the manufacturing sector, he established a Six Sigma-based Quality Manufacturing System (QMS) that resulted in the Malcolm Baldrige National Quality Award. He also wrote an award-winning research paper on Just in Time Manufacturing and ERP-MRP II (Enterprise Manufacturing Resource Planning), published in the APICS (American Production and Inventory Control Society) journal.
Raj transitioned to information technology (IT) and then to information security (IS). His IS responsibilities have included developing enterprise-wide strategies for Fortune 500 companies and local government, management of world-wide auditing functions, risk assessments and related mitigation strategies. Prior to joining the City of Palo Alto, Raj held positions as Director of Information Security and Compliance at Kaiser Permanente, Chief Information Security Marshal at Oracle Corporation/Sun Microsystems, and Senior IT Manager for Development and IT Security at Sun Microsystems. It was during this period that he published Business Process Outsourcing (BPO) Security Policy and cloud computing security standards, which became industry-leading practices to ensure security and privacy compliance for BPO and cloud computing. He also designed secure Virtual Private Network (VPN) solutions to support secured network access and retrieval from the cloud.
Raj has a Bachelor’s Degree in Mechanical Engineering and a Master’s Degree in Industrial and Systems Engineering. He is a Certified Principal Auditor for ISO 27002 ISMS (Information Security Management Systems) Standards. He is also a Certified Outsourcing Professional (COP), Certified in the Governance of Enterprise IT (CGEIT), and Certified in Risk and Information Systems Control (CRISC).