Company: Covered California
Title: Chief Deputy Executive Director
Karen Johnson was appointed Chief Deputy Executive Director, Operations for the Covered California in January 2017 where she serves as a member of the executive leadership team. She is responsible for the strategic direction, leadership and oversight of the following divisions: Administrative Services, Financial Management, Information Management and Communications and Public Relations Division. Her primary responsibility is to ensure organizational effectiveness through the formulation, implementation and evaluation of the policies and procedures pertaining to operational process, coordinating daily tasks, developing project plans crossing divisions and resolving issues impacting operations and finances.
Prior to that, she was the Chief Deputy Director with the California Department of Health Care Services (DHCS) from 2007 to 2017 where she served as one of the highest ranking members managing and directing the day to day operations as well as being responsible for implementing the department's policies and assisting in the formulation of policy to achieve the department's mission. Prior to her appointment with DHCS, Ms. Johnson served for two years as the Deputy Director of Administration for the California State Board of Equalization and worked for the California Department of Food and Agriculture (CDFA) from 1989 to 2005, where she held several positions including Director of Administration, Audit Director and Auditor. Prior to joining CDFA, she was an auditor for the U.S. Department of Defense, Defense Contract Audit Agency.
Ms. Johnson earned a Bachelor of Science in Business Administration with an emphasis in Accounting and she is also a licensed California Certified Public Accountant (CPA).